Username: 
 Password:


Featured Content
Posted May 3, 2007 10:45 by Ryan A. Listed in: News Tags: customer service , ProCare
Ó
3 QJ

Apple updates ProCare Service - Image 1

Apple has just made some revisions with its ProCare service. There have been talks about this in the past but confirmation was just made recently through the company's online retail site. Take note that ProCare will now be divided into two services, ProCare itself and One to One service. Also, free service Personal Shopping has been added as well.

For those of you who are not familiar with ProCare, membership begins with a complete setup of your Mac. Then it provides members with premium benefits such as same-day service at the Genius Bar, Rapid Repairs, and yearly tune-ups among others. It's priced at US$ 99 per year and you can ask Apple to service up to three computers.

On the other hand, One to One is actually a series of personal training sessions to be held at Apple stores. The trainers will come up with a program customized to a customer's level of experience. The sessions' ace will be dictated by the consumer with the help and support of trainers. The service is also for US$ 99 per year.

Personal Shopping, lastly, was designed to give normal consumers priority and proper customer service. Before visiting a store, you can opt to register online then select which product or products you'd like to learn more about. A Mac specialist will be waiting for you at the store once your request has been confirmed.

Email this   |   Digg It!   |   Comments [0] read more ...
Posted Sep 10, 2006 10:48 by Chris L. Listed in: News Tags: Apple Store , hi-fi , ProCare
Ó
6 QJ
Customer loyalty and good timing pay off. Elizabeth Rodriguez comes into Apple Store Fifth Avenue last Saturday. Elizabeth becomes Apple Store's one millionth customer served since opening on May 19th this year. The rewards? Ms. Rodriguez walks out with a MacBook, an iPod, an iPod Hi-Fi and an Apple ProCare membership.

Apple STore (5th Ave.)'s One Millionth Customer: Elizabeth Rodriguez. Dang, that should have been one of us!


(Somewhere nearby, we'll bet Customer #999,999 must have gone "Oh snap, that should have been me!" So did all of us Apple fans at QJ).

One million customers in about four or five months... Apple's selling like McDonalds if this keeps up. And Ms. Rodriguez isn't the only lucky something-millionth customer of Apple's. Back in June, Amy Greer won herself 10 iPods, a 10,000-song iTMS gift card, 10 additional 50-song iTMS gift cards, and four Coldplay concert tickets and backstage passes just for dowloading the five hundred millionth song from iTunes. And that was just two weeks after the promo was announced.

We wonder what Apple Store's giving to their two millionth customer?


Email this   |   Digg It!   |   Comments [0] read more ...
Posted Jul 19, 2006 03:47 by Alaric S. Listed in: Off Topic Tags: Apple Store , ProCare , South Park
Ó
3 QJ
ProCare is $99 membership program that offers exclusive services and offers at local Apple retail stores. ProCare members are entitled to such goodies as next-day turnaround on in-store repairs; no waiting at the Genius Bar with up to seven-day advanced reservations; free setup and transferring of files when you buy a new Mac; free one-hour workshops; special discounts on selected Apple and third-party products; and a price match guarantee in case you see a Mac cheaper somewhere else.

To hype its ProCare package, Apple Store employees made a promo video piggy backing on South Park's popularity. Yes, we think the video animation is slick. But, really guys, South Park isn't South Park without, at least, killing Kenny.



Email this   |   Digg It!   |   Comments [0] read more ...
powered by
QJ.NET Blog Network RSS Feeds
MyQJ Feed / PDA
MyQJ RSS / PDA
Blog of Blogs Feed / PDA
QJ.NET RSS / PDA
Gaming Consoles Feed / PDA
Nintendo DS RSS / PDA
PlayStation 3 RSS / PDA
PSP Updates RSS / PDA
Wii RSS / PDA
Xbox 360 RSS / PDA
PC Gaming Feed / PDA
Games for Windows RSS / PDA
MMORPG RSS / PDA
Tabula Rasa RSS / PDA
World of Warcraft RSS / PDA
Science Feed / PDA
Science RSS / PDA
Technology Feed / PDA
Apple RSS / PDA
Gadgets RSS / PDA
Mobile RSS / PDA
Photography RSS / PDA
User Favorites - November
Most Commented
No available articles!
User Favorites - November
Top Jumps
No available articles!