The iTunes store is indeed one of the most popular sites for purchasing music online. While a lot of people have praised the site for the content and the new features (such as Complete My Album) that they have been offering, here's another thing going for the said site: customer service.

Christopher Breen from Playlist Mag has been gushing about the outstanding service from iTunes. He purchased the album Children Running Through from iTunes; however a week later, he got an apology because of an encoding problem with the said album. He was alter given the option to download a better version along with 10 additional free song downloads.

Now while this is the ideal, if not the expected action by any good company, it is rare that companies would take the initiative to do this (Breen didn't even file a complaint). He gave a fine example of what would normally happen with any other company saying "I'd normally expect a medium-sized run-around after I'd initiated the complaint and then, finally, a grudging offer to let me have the tracks again Â? but only after making me feel like a worm for griping in the first place."

It looks like Nintendo isn't the only company with good customer service, welcome to the list Apple! Hopefully one day, we'll be covering bad/mediocre customer service because it's the exception to the rule rather than what is normally being done.