Recently, Apple had to call a meeting discussing possible changes to there corporate policy after upsetting a 9 year  old girl. Shea O'Gorman began learning in her third-grade class on how to write formal letters, and decided she wanted to write to Steve Jobs on how Apple could improve her iPod nano.

Nearly three months later, she actually got a reply from Apples Califonia-based headquarters, although, a letter from Law Department isn't what she expected. The reply came from Mark Aaker who instructed her that Apple does not consider unsolicited ideas, so she shouldn't bother sending them suggestions and just read their legal policy instead. Upset, Shea just ran into the room and slammed her door. Later CBS5 News heard about it from her family.

Since the incident, it has been reported that Apple held a meeting last Wednesday to discuss on how they could be less cruel towards children by making amends in there corporate policy. In addition, following the CBS5 News report, an Apple Representative called Shea to apologise.