Better late than never? AppleCare's finally accepting calls - or complaints - from MacBook owners whose notebooks suddenly shut down without any warning: "If your MacBook is shutting down intermittently, please contact AppleCare for service."

This would be good news for suffering - and complaining - MacBook owners who just want their notebooks running smoothly (or at least without any hiccups). Shutdowns have only been one of a number of complaints that have plagued the notebook and its high-end sister the MacBook Pro, such as the MacStain problem, overheat issues, and weird noises during operation. In some of those cases Apple had also taken some time before formally accepting such complaints into AppleCare.

Some enterprising folks have decided to take matters into their own hands, trying out some do-it-yourself quick fixes. In the case of random shutdowns, a German engineer decided to peek inside his MacBook and found that a heat sink was melting the insulation off some wires. With Apple accepting shutdown complaints though, at least you now have an option that wouldn't void your warranty.